Meet Our Leadership Team
Practitioners first — our leadership brings decades of delivery experience inside federal agencies and Fortune 500 organizations, aligning people, processes, and technology to advance the mission.
Carl Benbow
Founder and CEO of Synergistic Agility, with more than two decades of experience leading enterprise transformation for federal agencies — including large-scale modernization programs supporting CMS.
Carl Benbow is the Founder and Chief Executive Officer of Synergistic Agility, a management and technology consulting firm dedicated to helping federal agencies modernize operations, strengthen governance, accelerate digital transformation, and deliver mission outcomes through innovative business and technology solutions.
With more than two decades of experience leading enterprise transformation initiatives, Carl has advised federal executives, program leaders, and delivery organizations on Agile transformation, portfolio management, organizational modernization, workforce development, managed services, and enterprise technology strategy. His work spans large-scale modernization programs supporting the Centers for Medicare & Medicaid Services (CMS), where he has helped organizations improve governance, align strategy with execution, strengthen program management offices (PMOs), and develop high-performing Agile organizations.
Throughout his career, Carl has successfully led initiatives involving enterprise infrastructure modernization, Lean Portfolio Management, Agile operating model design, executive coaching, organizational assessments, workforce transformation, and performance management. His experience includes supporting multi-million and multi-billion-dollar federal programs as both a prime contractor and trusted subcontractor alongside leading federal integrators.
Recognizing that successful modernization requires more than technology, Carl has become a strong advocate for building organizational capability. He has designed and delivered workforce transformation programs that have trained more than 450 federal employees in Agile leadership, Product Management, Scaled Agile Framework (SAFe®), Agile for Government, cloud computing, and emerging Artificial Intelligence (AI) technologies. His programs have helped government leaders strengthen internal capabilities, improve contractor oversight, and build sustainable modernization practices.
As an entrepreneur and technology innovator, Carl is also leading the development of AI-powered platforms that help organizations improve strategic planning, opportunity management, proposal development, workflow automation, and enterprise decision-making. His vision is to combine artificial intelligence with practical consulting experience to create intelligent solutions that help agencies and organizations make faster, more informed decisions while reducing operational complexity.
Carl believes that successful transformation begins with people, is enabled by technology, and succeeds through disciplined execution. His leadership philosophy emphasizes servant leadership, measurable outcomes, continuous improvement, collaboration, and delivering lasting value to clients.
Today, Carl continues to lead Synergistic Agility’s growth by partnering with federal agencies and commercial organizations to solve complex business challenges through strategy, modernization, Agile delivery, AI enablement, and operational excellence.
Rami Aboushakra
SAFe® Practice Consultant (SPC6) and Enterprise Transformation Coach with more than 25 years of experience leading government IT modernization and organizational transformation.
Rami Aboushakra is a SAFe® Practice Consultant (SPC6) and Enterprise Transformation Coach with more than 25 years of experience leading government IT modernization and organizational transformation initiatives. He has extensive expertise in designing and implementing enterprise Agile operating models, Lean Portfolio Management, and large-scale digital transformation strategies across the public sector, healthcare, financial services (FinTech), supply chain, and hospitality industries.
Rami partners with executive leadership to align strategy, governance, and delivery — enabling organizations to improve business agility, accelerate modernization efforts, and achieve measurable mission and business outcomes.
Katey Grogan
Government contracting strategist with more than 20 years of experience supporting federal, state, and commercial organizations across the business development and acquisition lifecycle.
Katey Grogan is a government contracting strategist with more than 20 years of experience supporting federal, state, and commercial organizations throughout the business development and acquisition lifecycle. Her expertise encompasses market research, competitive intelligence, opportunity analysis, capture strategy, proposal development, program management, and procurement consulting — enabling clients to identify, pursue, and successfully execute complex government opportunities.
Throughout her career, Katey has helped organizations evaluate the technical, operational, legal, financial, and strategic aspects of government initiatives, providing actionable insights that support informed decision-making and effective pursuit strategies. She specializes in assessing opportunity viability, aligning organizational capabilities with agency priorities, and developing tailored approaches that maximize competitiveness while reducing execution risk.
In addition to her capture and business development expertise, Katey is an experienced program management professional with a proven ability to lead cross-functional teams through planning, risk management, resource allocation, performance monitoring, and operational execution. Her collaborative leadership style and deep understanding of federal acquisition processes enable organizations to successfully navigate the complexities of government contracting while delivering measurable results for clients.
Sahim Zaid
Senior Marketing Communications and Human-Centered Design consultant with over 20 years of experience transforming complex ideas into intuitive, user-centered experiences.
Sahim Zaid is a Senior Marketing Communications and Human-Centered Design (HCD) Consultant with over 20 years of experience helping organizations transform complex ideas into intuitive, user-centered experiences. His expertise includes Human-Centered Design, User Interface (UI) strategy, instructional design, brand management, digital communications, and customer experience.
Throughout his career, he has partnered with government agencies, Fortune 500 companies, higher education institutions, startups, and nonprofit organizations to develop enterprise branding standards, modernize digital experiences, and create communication strategies that improve engagement and adoption. Sahim is passionate about designing solutions that balance business goals, accessibility, and user needs to drive meaningful organizational outcomes.
Phil Gardiner
SAFe® Fellow and SPCT — the highest technical accreditation in the Scaled Agile Framework — advising Fortune 500 companies and federal agencies on enterprise transformation and AI strategy.
Phil Gardiner is a Strategic Advisor and Subject Matter Expert supporting Synergistic Agility, bringing deep expertise in enterprise transformation, Lean Portfolio Management, product management, and AI strategy. As a SAFe® Fellow and SAFe® Practice Consultant Trainer (SPCT) — the highest technical accreditation within the Scaled Agile Framework — Phil is recognized as one of a select group of global experts in enterprise Agile transformation.
With more than a decade of experience advising Fortune 500 companies, U.S. federal agencies, and commercial organizations, Phil helps executive leaders align strategy, portfolio investments, and product delivery to achieve measurable business and mission outcomes. His expertise includes Lean Portfolio Management, product-centric operating models, executive coaching, AI adoption strategy, and organizational transformation across healthcare, telecommunications, cybersecurity, insurance, entertainment, and government sectors.
Phil is also a respected industry thought leader, frequent conference speaker, and trusted advisor to organizations pursuing enterprise modernization and operational excellence.
Put This Team on Your Mission
Whether your agency is navigating modernization or you’re a prime seeking an 8(a) teaming partner, we’d like to hear from you.
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